
• What is the phone number and fax number?
Our phone number is 250-2600, and the fax number is 250-2601.
• What are the center hours?
The center hours are 6:30 a.m. to 6:00 p.m.
• Where are you located?
Downtown Nashville on the corner of Broadway and 9th Ave. Our entrance is on 9th Ave. After you enter the building we are on the right side.
• Do I have to bring an original immunization card ?
No, your child's physician needs to fax a copy of the official Tennessee immunization form to the center at 250-2601. Physicians often refer to this form as the "daycare form".
• Will the center provide lunch for my child?
No, lunches must be provided by the parent or guardian. Families are welcome to visit at lunch or take their child out to lunch
• What happens if I forget my child’s lunch?
You will be asked to go get a lunch for your child.
• Will I need to provide snacks for my child?
No, we will provide nutritious snacks for the children.
• How much do I pay when my child attends the center?
The co-pay rate varies depending on your employer. Please give us a call and we will be happy to provide you with the daily co-pay rate for your employer.
• Can I visit my child during the day?
Yes.
• Can I call to check on my child during the day?
Yes, we will be glad to provide you with information on how your child is doing. However, you will need to provide the caregiver with your password before information is shared.
• What happens if my child gets sick while at the center?
You will be notified immediately, and if there is a spot on the mildly ill side we will move them to a sick room. If not, you will be asked to come and pick up your child.
• Are reservations required?
Yes. Reservations can be made up to 3 months in advance or they can be made at the last minute. If you make a reservation after hours, you should wait for a call back before coming to the center.
• What do I bring with my child?
All personal items, diapers, wipes, bottles, and lunch. Label all items that are brought to the center.
• What happens if my child wakes up in the middle of the night sick?
Call the center and leave a message for the nurse. She will arrive at 6:30 a.m. and return phone calls. Please wait for a phone call before coming to the center to ensure a spot for your child.
• Can my grandchildren attend the center?
No, unless you are the legal guardian and have custody of that child. TodayCare will require a copy of a court document that designates the grandparent as the legal guardian of the child.
• How many days a year can I use the center?
Policies regarding usage are employer specific. Please call us and we will gladly provide the guidelines for your employer.